Privacy policy

The Blessed Trove

This Privacy Policy describes how The Blessed Trove (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

 

1. Collecting Personal Information

When you visit our website, we collect certain information about your device, interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” means any information that can uniquely identify an individual.

A. Types of Personal Information We Collect

1. 

Device Information

  • Examples: Browser version, IP address, time zone, cookie data, viewed pages/products, search terms, and interactions.
  • Purpose: To load the site properly and perform usage analytics.
  • Source: Automatically collected via cookies, log files, tags, pixels, etc.

2. 

Order Information

  • Examples: Name, billing and shipping address, payment details (including card numbers), email, phone.
  • Purpose: To fulfill our contract with you, provide services, and prevent fraud.
  • Source: Provided by you during checkout.
  • Shared with: Shopify, Intime Delivery, MyParcel, PostNL.

3. 

Customer Support Information

  • Examples: Name, email, phone number.
  • Purpose: To offer customer support.
  • Source: Provided by you when you contact us.

4. 

Other Use

  • We maintain Excel spreadsheets to manage sales records and pre-orders.

 

2. Minors

Our website is not intended for users under 16. We do not knowingly collect data from children. If you’re a parent or guardian and believe your child has shared data with us, please contact us to request deletion.


3. How We Use Your Personal Information

We use your Personal Information to:

  • Provide products and services
  • Process payments and fulfill orders
  • Communicate with you
  • Detect and prevent fraud
  • Send relevant marketing, if you opt in

 

4. Legal Grounds for Processing (AVG / GDPR)

If you are located in the European Economic Area, we process your Personal Information under these lawful bases:

  • Your consent
  • The performance of a contract
  • Legal obligations (e.g., tax record-keeping)
  • Protection of vital interests
  • Public interest
  • Legitimate business interests


5. Data Retention

We retain your Personal Information as follows:

  • Order and transaction data: 7 years (required by Dutch tax law)
  • Newsletter and marketing preferences: until you unsubscribe
  • Customer support communications: up to 2 years after resolution
  • We delete or anonymize data once retention is no longer required.

You may request erasure of your data at any time unless we are legally required to retain it.

 

6. Sharing Your Personal Information

We share Personal Information only as necessary to provide our services:

  • With Shopify (our e-commerce provider)
  • With shipping partners (e.g., MyParcel, PostNL)
  • With analytics or advertising services (see below)
  • When required by law or legal process

For more on how Shopify handles data: Shopify Privacy Policy

 

7. Behavioural Advertising & Analytics

We use analytics and advertising tools to show you relevant content and understand how our site is used.

Examples:

Opt-out of targeted ads:


8. Automated Decision-Making

We do not engage in automated decision-making that significantly affects you.

Our processor Shopify uses limited automated logic to prevent fraud:

  • Temporary IP denylist after failed transactions (lasts a few hours)
  • Temporary card denylist linked to flagged IPs (lasts a few days)


9. International Data Transfers

We and our processors may store and process your data outside the EEA (e.g., Canada, U.S.). Shopify complies with GDPR through approved data transfer mechanisms.

Learn more: Shopify GDPR Info


10. Your Rights under the AVG (GDPR)

You have the right to:

  • Access your data
  • Correct or update inaccurate information
  • Request deletion (“right to be forgotten”)
  • Object to processing
  • Request data portability

To exercise any of these rights, please contact us.

 

11. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Some are essential for functionality; others support analytics and advertising.

Cookie Categories

  • Essential Cookies: Site login, cart, checkout
  • Analytics Cookies: Visitor statistics, session length
  • Marketing Cookies: Ad personalization, retargeting


Your Consent

We ask for your explicit consent before placing non-essential cookies on your device. You can manage or withdraw your consent at any time via our cookie banner or browser settings.

 

Managing Cookies

You can change cookie settings in your browser or learn more at:

www.allaboutcookies.org

Blocking cookies may affect site functionality.

 

12. Do Not Track Signals

Currently, we do not respond to browser-based “Do Not Track” signals due to the lack of a consistent industry standard.

 

13. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be available on this page.


14. Contact Us

If you have questions or want to exercise your data rights, please contact us:

The Blessed Trove

📧 Email: theblessedtrove3@gmail.com

📨 Or via our contact form

 

Last updated: 27-05-2025